The Service Desk Technician is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.
-Desktop and mobile troubleshooting and repair (All versions of Windows, Mac OS, iOS)
-Provide on-call technical support
-Install and configure specialized line of business applications, as well as troubleshoot
-Deploy, troubleshoot, and provide training for mobile devices (phones and tablets)
-Install, configure, and troubleshoot Office 2003, 2007, and 2010 applications
-User adds, moves, and changes
-Data and workstation security maintenance
Education & Experience
Certifications (MCP, CompTIA, A+ or similar) a plus, but not required.
College/Technical degree a plus, but not required
Must be a highly motivated, confident self-starter with excellent relationship, time management and organizational skills and the ability to consistently work independently.
Attach Resume to contact form.